• service@dunescdd.org
  • (386) 445-9045

General Information

infoAutomatic Bank Debit Bill Payment Program

The Automatic Bank Debit bill payment program was designed to make your utility bill payment more convenient and efficient.  With the Automatic Bank Debit, you will:

  • SAVE TIME AND SAVE POSTAGE COSTS
  • ELIMINATE WRITING CHECKS AND DELIVERING BILL PAYMENTS

All automatic debits will be processed on the due date of the bill. You can cancel your participation in the Automatic Bank Debit program at any time by contacting our office.  If you would like to participate in the program, you can click on this link  Debit Form.

 

 Garbage/Recycling Collection Service provided by Flagler County

Mon – Trash, Wed – Yard waste, Thu – Trash and recyclables

The Solid Waste Billing Services was established by Flagler County in January 2007 to provide contract management, billing, and collection services for single-family homes in Unincorporated Flagler County.  These services are contracted with Waste Pro (800) 780-0548.

Flagler County also handles all customer service issues including service problems, recycling bin requests, and program education and outreach.  Feel free to contact their customer service line at (386) 313-4016 or email at disaacs@flaglercounty.org  for any additional information.

Yard waste is not picked up if left in front of vacant lots – it needs to be in front of your residence.  For more information, see www.flaglercounty.org/garbage

 

 Dunes CDD Irrigation Rules

In an effort to meet the need for the District’s irrigation water demand, the District has implemented its Irrigation Rules.  However, due to high consumption of irrigation water and limited rainfall, the District may have to implement its Emergency Irrigation Rules at any time.  If the District imposes its Emergency Rules, signs will be posted at the entrances to Hammock Dunes, Ocean Hammock, Island Estates, Hammock Beach, and Yacht Harbor Village stating “Emergency Irrigation Rules in Effect”.  The emergency notice will also be posted on Home Page.

 

 Information on Reclaimed Water

Dunes CDD processes reclaimed water that is available in your area for certain non-potable (non-drinking) purposes.  Use of reclaimed water for irrigation is a major component of Dunes CDD’s commitment to water conservation and is strongly encouraged by Florida Department of Environmental Protection (FDEP) and St. Johns River Water Management District (SJRWMD).  Connection of your irrigation system to Dunes CDD’s reclaimed water may NOT be connected to the potable (drinking) water system. Read more…

 

Fire Hydrant Maintenance

Routine maintenance and inspection of our water distribution systems are performed on a monthly basis.  It is very important that the fire hydrants are not hidden from view due to overgrown landscaping.  The Flagler County Fire Department requires a clear area of a 6ft. radius around fire hydrants.

 

Water Loss Due to Leaks

Did you know that a toilet left running can use up to 30, 000 gallons of water?  Water leaks can be a big problem in the home.  The smallest leaks can run up to 180 gallons in a 24 hour period.  To give you an idea, we’ve provided a Water Loss Indicator for your convenience.

 

Private Water Wells

The question has been asked if water wells are allowed within the District’s boundaries (Hammock Dunes, Island Estates, Ocean Hammock, Hammock Beach or Harbor Village Marina).  The answer is NO.  For a number of valid public health reasons including potential contamination or cross connection from untreated ground water, individual or private wells are prohibited.  As part of the District’s Comprehensive Water Conservation Program, the District is empowered under Florida Statutes to regulate the installation and operation of wells whether for irrigation, drinking water or any other purpose.  Flagler County Health Department is the permitting and enforcement agency for all wells smaller than six inches in diameter.  The Health Department is aware of the District’s prohibition against private wells and will not issue permits for such wells within District boundaries.  If you have any questions regarding this policy, please contact the District Office at (386) 445-9045.

 

Keep Smelly Bacteria Out of Your Hot Water Tap

Ever wonder why your water smells like sulfur (rotten egg smell)?  It could be from smelly bacteria or sulfur-reducing bacteria (SRB) that grows in hot water heaters.  Find out the best way to test your water and the best way to get rid of them and keep them from coming back.  Attached is an article on How Do We Keep Smelly Bacteria Out of Hot Water Taps?


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Dunes CDD
5000 Palm Coast Pkwy SE
Palm Coast, FL 32137

Operations Information